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Duties & Responsibilities of a Document Controller

Growth Trends for Related Jobs

A document controller's primary role is in maintaining, overseeing and keeping up-to-date records – digital, hard copy or both – for companies throughout a broad range of industries.

Job Description

控制器负责工作流,包括让一个人或一群人知道需要对文件执行操作才能完成流程。内部系统和外部客户以及法规和法律合规性可能需要保留记录,具体取决于行业。许多公司使用电子文档管理系统来跟踪数字文档。EDMS软件充当一个数字文件柜,允许快速分类和检索数字“文书工作”。该软件与转换纸质文档的扫描仪协同工作。

Day-to-day responsibilities are focused on the control and tracking of documents. Specifically, you'll number documents and input technical revisions, perform compliance checking, filing and organizing, documentation auditing, and report on document status and distribute documents as required.

Qualities that successful DCs possess include meticulous attention to detail, excellent communication skills and the ability to work independently as well as on a team. Familiarity or proficiency in MS Word and Excel software is often required. Exposure to project management skills is also a plus for employers.

Education Requirements

Document controllers need not have a college degree, although one may be preferred by some employers. A lot of DCs learn their craft right on the job from entry-level positions on up. Often, they are recruited within an organization from other administrative positions. Training courses and professional certification in the field are available and may be helpful if you're looking for your first job or for career advancement.

Industry

One industry where document controllers are needed is construction, where you'll manage document flow for various small- and large-scale projects. Other industries include engineering, oil and gas, metals mining, banking, government and healthcare systems. As a document controller in construction and technical fields, you'll usually report to a project manager, while elsewhere you'll typically work for a department head.

Experience and Salary

Typical salaries for document controllers range from $25,000 to $66,000, depending on experience, according to PayScale.com. The average hourly rate is about $17 dollars. Salaries can range a great deal, however, depending upon location and type of industry.

Job Outlook

Within most industries, the job outlook is considered to be "good" – or at least on par with the national average, reports PayScale.com. In healthcare, the outlook for records management is projected to grow 13 percent until 2026, according to the Bureau of Labor Statistics.

Experience with EDMS can help your career trajectory move upward. Senior positions in document control include being a team leader/supervisor and manager. Tasks will get progressively more complex: setting objectives, monitoring performance and progress, determining workload, as well as supervising document control clerks and administrative staff. Document controller experience can also be a springboard to quality assurance management and technical writing positions.

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About the Author

Michele Lamb's writing career has been focused on the business world where she has covered everything from hiring to sales, marketing, and manufacturing for such publications as Audio/Video International, Insurance & Financial Advisor, Metal Center News and Vending Times. She has a B.A. in Journalism from Rutgers University.